Al Hekma Dental Center - Murqab
According to our open methodology, this clinic scored 63.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #9 of 22 ranked clinics · Last checked: 25 September 2026
63.9/100
Positions by Rating Profile
- Overall Transparency & Trust#963.9/100
- Best for Expats#865.3/100
- Best for Dental Implants#959/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#944.7/100
- Best English-speaking Clinics#870.7/100
- Best for Families / Children#770.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Al Hekma Dental Center - Murqab is the downtown branch of a four-location Kuwaiti chain (Murqab, Farwaniya, Hawally, Fahaheel) that publishes a bilingual site listing 26 dentists across prosthodontics, oral surgery, orthodontics, periodontics, endodontics and restorative dentistry, plus a Canada-accreditation claim. A directory review highlights the clinic's dedicated-floor layout and infection-control measures.
hekmadental.com lists 26 dentists collectively across all four branches by specialty rather than naming each one against a specific branch, so individual Murqab-branch staff could not be confirmed beyond the single implant dentist ("Dr. Al Qaoud") named in directory reviews.
Strengths
- Information Transparency: 20 of 20 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3 of 8 verifiable points (missing: mentioned for: best dentist Kuwait; mentioned for: English speaking dentist Kuwait; mentioned for: dental implants Kuwait; mentioned for: emergency dentist Kuwait; mentioned for: Kuwait dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s2] | 4/4 |
| ✓ | Dentist names listed Re-sourced 2026-09-02 from directory reviews to the clinic's own dentists page, which names 26 dentists chain-wide. The page carries no per-branch attribution, so "Dr. Al Qaoud" is not attributed to this branch: Dr. Omar Abdullah Alqaoud is on the chain roster without a branch. [s9] | 3/3 |
| ✓ | Dentist specializations listed Prosthodontics, Oral Surgery, Orthodontics, Periodontics, Endodontics, Restorative Dentistry specialists listed chain-wide [s2] | 2/2 |
| ✓ | Real clinic photos Real staff photo with branded scrubs and clinic equipment [al-hekma-dental-center-murqab-deepen-2] | 2/2 |
| ✓ | Service list published [s2] | 3/3 |
| ✓ | Clear contact details [s1] [s2] | 2/2 |
| ✓ | English website version bilingual Arabic/English site [s2] | 2/2 |
| ✓ | Address and map published Jassem Tower, 4 Al-Soor Street, Murqab, Kuwait City, pinned on the clinic's Google listing; the chain's contact page links the branch's map position. [al-hekma-dental-center-murqab-deepen-21] [al-hekma-dental-center-murqab-deepen-22] [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price list or pricing page found on hekmadental.com; the nav (Home/About/Dentists/Services/Career/Contact) has no prices/fees/offers link (checked 2026-09-03). The clinic's Facebook page gives no prices either. [al-hekma-dental-center-murqab-deepen-20] [s10] | 0/3 |
| ✗ | Cleaning price listed No numeric prices on any checked page. The clinic's Facebook page gives no prices either. [al-hekma-dental-center-murqab-deepen-20] [al-hekma-dental-center-murqab-deepen-3] | 0/2 |
| ✗ | Filling price listed No numeric prices on any checked page. The clinic's Facebook page gives no prices either. [al-hekma-dental-center-murqab-deepen-20] [al-hekma-dental-center-murqab-deepen-4] | 0/2 |
| ✗ | Crown price listed No numeric prices on any checked page. The clinic's Facebook page gives no prices either. [al-hekma-dental-center-murqab-deepen-20] [al-hekma-dental-center-murqab-deepen-5] | 0/2 |
| ✗ | Implant price listed No numeric prices on any checked page. The clinic's Facebook page gives no prices either. [al-hekma-dental-center-murqab-deepen-20] [al-hekma-dental-center-murqab-deepen-13] | 0/2 |
| ✗ | Consultation price listed Request-consultation form has no fee stated. The clinic's Facebook page gives no prices either. [al-hekma-dental-center-murqab-deepen-20] [al-hekma-dental-center-murqab-deepen-14] | 0/2 |
| ✗ | X-ray / imaging price listed No numeric prices on any checked page. The clinic's Facebook page gives no prices either. [al-hekma-dental-center-murqab-deepen-20] [al-hekma-dental-center-murqab-deepen-15] | 0/2 |
Reputation & Reviews
14.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-25 [al-hekma-dental-center-murqab-deepen] | 3/6 |
| ◐ | Google review volume as of 2026-09-25 [al-hekma-dental-center-murqab-deepen-11] | 1.5/3 |
| ✓ | Review recency Newest review sorted by date on 2026-09-25 is dated 2026-08-24 (a month ago) [al-hekma-dental-center-murqab-deepen-12] | 3/3 |
| ✓ | Clinic responds to reviews The owner has replied to 5 of the 8 reviews visible on the Reviews tab. Read on the Google Maps place page's Reviews tab on 2026-09-03. A newest-first sort could not be applied, so the sample is in Google's relevance order. [s3] | 2/2 |
| ✓ | No recurring complaints One negative among the eight visible: a one-star four years old - "The female doctor in Mirqab is pathetic, she behaved rudely with the patient. Honestly, I won't recommend this clinic to anyone." The same reviewer posted the same complaint on the chain's Farwaniya listing, so it is one complaint appearing twice, not two. Nothing repeats. Histogram 56/1/0/1/9 over 67; 8 further one-star reviews were not surfaced. Read on the Google Maps place page's Reviews tab on 2026-09-03. A newest-first sort could not be applied, so the sample is in Google's relevance order. [s3] | 2/2 |
| ✓ | No suspicious review patterns Histogram 56/1/0/1/9 over 67 - sums exactly to the header count, and 295/67 = 4.40 reproduces the published 4.4 exactly. The 9-strong one-star block stands unremoved (13%), dates span 1 to 6 years, wording is individual and names a specific dentist (Dr. Omar Al-Qoud), and accounts hold 1 to 225 reviews. Read on the Google Maps place page's Reviews tab on 2026-09-03. A newest-first sort could not be applied, so the sample is in Google's relevance order. [s3] | 2/2 |
| ✓ | Active Facebook presence Linked from the clinic site [al-hekma-dental-center-murqab-deepen-16] | 1/1 |
| ✗ | TripAdvisor presence No listing found; no link on the clinic’s own channels [al-hekma-dental-center-murqab-deepen-10] [al-hekma-dental-center-murqab-deepen-19] | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Dental Departures, Bookimed, HeliumDoc, Hospital Examiner or Trustpilot; Hospital Examiner has only its Farwaniyah and Hawally branches (checked 2026-10-01). [al-hekma-dental-center-murqab-platforms] [al-hekma-dental-center-murqab-platforms-2] [al-hekma-dental-center-murqab-platforms-3] [al-hekma-dental-center-murqab-platforms-4] [al-hekma-dental-center-murqab-platforms-5] [al-hekma-dental-center-murqab-platforms-6] | 0/0.5 |
Medical Infrastructure
11.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-rays named in the implant treatment workflow; CBCT on the surgery page [al-hekma-dental-center-murqab-deepen-6] | 2/2 |
| ✓ | CBCT (3D imaging) Explicit CBCT/3D scanning on the oral surgery page [al-hekma-dental-center-murqab-deepen-17] | 2/2 |
| ✓ | Implantology [s1] [s2] | 2/2 |
| ✓ | Orthodontics [s2] | 2/2 |
| ✓ | Oral surgery Oral Surgery listed [s2] | 2/2 |
| ✓ | Pediatric dentistry [s2] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s2] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s2] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Request Consultation form with subject and preferred-doctor selection [al-hekma-dental-center-murqab-deepen-7] | 1.5/1.5 |
| ✓ | Clear service explanations Service pages explain who provides treatment and when it is needed [al-hekma-dental-center-murqab-deepen-8] | 1/1 |
| ✓ | Convenient opening hours Murqab branch: 09:00-21:00 Sat-Thu; hours not published for Friday [s2] | 1.5/1.5 |
AI & Search Visibility
3 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Kuwait", "English speaking dentist Kuwait", "dental implants Kuwait", "emergency dentist Kuwait", "Kuwait dental clinic for expats".
| ✗ | Mentioned for: best dentist Kuwait [s4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Kuwait [s5] | 0/1 |
| ✗ | Mentioned for: dental implants Kuwait [s6] | 0/1 |
| ✗ | Mentioned for: emergency dentist Kuwait [s7] | 0/1 |
| ✗ | Mentioned for: Kuwait dental clinic for expats [s8] | 0/1 |
| ✓ | Structured data on website Organization entity present in the site’s JSON-LD [al-hekma-dental-center-murqab-deepen-18] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages A separate URL per specialty and per dentist [al-hekma-dental-center-murqab-deepen-9] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://hekmadental.com/ |
|---|---|
| Phone | +965 1877 778 |
| +965 1877 778 | |
| https://www.facebook.com/alhekmadental/ | |
| Google Maps | Map listing |
| Address | Jassem Tower, 4 Al-Soor Street, Murqab, Kuwait City, Kuwait |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.zavis.ai/kw/directory/kuwait-city/dental/al-hekma-denta… | address, phone, directory-reported rating, one named dentist from reviews | 2026-09-02 |
| s2 | https://hekmadental.com/ | branch hours for all 4 locations, phone, WhatsApp, service list, 26-dentist chain-wide roster by specialty, Canada-accreditation claim, social links | 2026-09-02 |
| s3 | https://www.google.com/maps/place/Al+Hekma+Dental+Center+-+Murqab+b… | Live Google Maps place listing, reopened on its Reviews tab 2026-09-03: rating 4.4 (67 reviews), star histogram and the eight most relevant reviews | 2026-09-03 |
| s4 | search:best dentist Kuwait City | AI/search visibility check 2026-09-02: not among top results | 2026-09-02 |
| s5 | search:English speaking dentist Kuwait City | AI/search visibility check 2026-09-02: not among top results | 2026-09-02 |
| s6 | search:dental implants Kuwait City | AI/search visibility check 2026-09-02: not among top results | 2026-09-02 |
| s7 | search:emergency dentist Kuwait City | AI/search visibility check 2026-09-02: not among top results | 2026-09-02 |
| s8 | search:Kuwait City dental clinic for expats | AI/search visibility check 2026-09-02: not among top results | 2026-09-02 |
| s9 | https://www.hekmadental.com/dentists | Chain dentists page: 26 named dentists across the group, published without any per-branch attribution | 2026-09-02 |
| s10 | https://hekmadental.com/ | Homepage and main nav (Home/About/Dentists/Services/Career/Contact) checked 2026-09-03: no price list, price range, or promotional pricing found anywhere on the site. | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen | https://www.google.com/maps?cid=7757297887165384578&hl=en | Google listing 2026-09-25: 4.4 from 67 reviews; histogram 5★ 56 / 4★ 1 / 3★ 0 / 2★ 1 / 1★ 9 | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-2 | https://hekmadental.com/dentist/dr-omar-abdullah-alqaoud | Photo of Dr. Omar Abdullah Al-Qaoud wearing scrubs embroidered "Al-Hekma Specialized Dental Center", in front of a dental chair/light, tagged with the branch location | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-3 | https://hekmadental.com/service/preventive | All 84 sitemap pages read in English and Arabic on 2026-09-25 (home, about, consultation, contact, 10 service pages, dentist pages): no price figure on any | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-4 | https://hekmadental.com/service/restorative | Restorative service page describes treatment with no price figure | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-5 | https://hekmadental.com/service/prosthodontics-fixed | Prosthodontics (Fixed) page describes crowns/bridges with no price figure | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-6 | https://hekmadental.com/service/implant-treatment | Implant Treatment page, "Steps of Treatment": "Full Assessment - X-rays and digital planning"; Arabic version: "comprehensive assessment: X-ray images plus precise digital planning" | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-7 | https://hekmadental.com/consultation | Form fields: Select Subject (teeth cleaning, filling, scaling, implants, general anesthesia, ortho, surgical removal), Select Reason of Visit, Select Preferred Doctor | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-8 | https://hekmadental.com/service/oral-surgery | Oral Surgery page has "Who Provides This Treatment", "When Do You Need It" and "Why Hekma Leads This Field" sections with real explanatory text, not a bare list | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-9 | https://hekmadental.com/services | Sitemap lists 10 distinct /service/ pages (preventive, restorative, endodontics, periodontics, orthodontics, oral-surgery, prosthodontics-fixed, pedodontics, implant-treatment, prosthodontics-removable) plus a page per named dentist | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-10 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Al%20Hek… | TripAdvisor TypeAheadJson returns no dental-clinic match for "Al Hekma Dental Center Murqab" | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-11 | https://www.google.com/maps?cid=7757297887165384578&hl=en | Google listing 2026-09-25: rating 4.4 from 67 reviews, histogram sums to 67 | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-12 | https://www.google.com/maps?cid=7757297887165384578&hl=en | Google listing, newest-first sort, 2026-09-25: newest review dated 2026-08-24 | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-13 | https://hekmadental.com/service/implant-treatment | Implant Treatment page discusses licensed specialists and technology, no price figure | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-14 | https://hekmadental.com/consultation | Request Consultation form (subject/reason/preferred doctor) has no consultation fee or "free" wording anywhere | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-15 | https://hekmadental.com/service/oral-surgery | Oral Surgery page names CBCT/3D scanning as diagnostic technology, no price figure | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-16 | https://hekmadental.com/ | Site footer/header links to "https://www.facebook.com/alhekmadental/" | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-17 | https://hekmadental.com/service/oral-surgery | "CBCT and 3D scanning systems for accurate diagnostics" listed among the surgical technology | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-18 | https://hekmadental.com/ | Site pages declare JSON-LD @type Organization for the clinic | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-19 | https://www.google.com/maps?cid=7757297887165384578&hl=en | No tripadvisor.com reference on any hekmadental.com page or in the Google listing | 2026-09-25 |
| al-hekma-dental-center-murqab-deepen-20 | https://www.facebook.com/alhekmadental/ | Facebook page "AlHekma Dental" (linked from hekmadental.com): the About section and all 120 posts of the past 12 months (2025-10-18 to 2026-09-29: before-and-after cases, doctor introductions, branch news, videos) were read on 2026-09-30; none gives a price, price list or fee | 2026-09-30 |
| al-hekma-dental-center-murqab-deepen-21 | https://www.google.com/maps?cid=7757297887165384578&hl=en | Google listing "Al Hekma Dental Center - Murqab branch", managed by the business, read on 2026-09-30: Jassem Tower, 4 Al-Soor Street, Kuwait City, with its map pin; phone +965 1877 778; website hekmadental.com | 2026-09-30 |
| al-hekma-dental-center-murqab-deepen-22 | https://www.hekmadental.com/contact | Contact page of hekmadental.com, read on 2026-09-30: the Mirqab branch is listed with its phone 1877778, its hours and a directions link to its map position | 2026-09-30 |
| al-hekma-dental-center-murqab-platforms | https://www.whatclinic.com/dentists/kuwait | WhatClinic: its Kuwait dentist catalogue (1 page, 16 of the 17 clinics it declares) and its profile sitemap (16 Kuwait profiles) list no profile of this clinic, and a profile address under its name (kuwait/kuwait-city/al-hekma-dental-center) returns "page not found" (checked 2026-10-01) | 2026-10-01 |
| al-hekma-dental-center-murqab-platforms-2 | https://www.dentaldepartures.com/ | Dental Departures: none of the 1,106 clinics its search returns is in Kuwait (checked 2026-10-01) | 2026-10-01 |
| al-hekma-dental-center-murqab-platforms-3 | https://bookimed.com/clinics/country=kuwait/ | Bookimed: its Kuwait clinics page has been removed (HTTP 410); it lists no clinic in Kuwait (checked 2026-10-01) | 2026-10-01 |
| al-hekma-dental-center-murqab-platforms-4 | https://www.heliumdoc.com/kw/sitemap-index.xml | HeliumDoc: its Kuwait sitemap lists 8 clinic pages, none of them this clinic (checked 2026-10-01) | 2026-10-01 |
| al-hekma-dental-center-murqab-platforms-5 | https://hospitalexaminer.com/countries/kuwait/ | Hospital Examiner: its Kuwait list (684 pages) and a search of the site by the clinic's name show no page for this clinic; its two Al Hekma pages are the Farwaniyah centre and a Hawally clinic (checked 2026-10-01) | 2026-10-01 |
| al-hekma-dental-center-murqab-platforms-6 | https://www.trustpilot.com/review/hekmadental.com | Trustpilot: no page for hekmadental.com ("could not be found") (checked 2026-10-01) | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: no profile of the clinic on WhatClinic, Dental Departures, Bookimed, HeliumDoc, Hospital Examiner or Trustpilot; the Zavis page cited before only repeats Google data and is not a review platform; changed from yes to no. |
| 2026-09-30 | Read the clinic's Facebook page in full for the past 12 months (120 posts): no prices, which confirms the prices recorded as not published. |
| 2026-09-25 | Re-read on 2026-09-25: the clinic’s website (shared with the Farwaniya branch: home, about, consultation form, contact, and 8 service pages including oral surgery and implant treatment) and its Google listing. Recorded: a real branded staff photo, no published prices across all checked pages, a linked Facebook page, no TripAdvisor listing, X-ray and CBCT/3D scanning equipment, a consultation-request form with doctor and reason selection, detailed per-service explanations, and Organization structured data on distinct service/dentist pages. Google rating 4.4 from 67 reviews, newest 2026-08-24. Still unverified: same-day emergency availability. |
| 2026-09-03 | Reputation pass 2026-09-03 (browser): the Google Maps place page was reopened on its Reviews tab and reviewRecency, respondsToReviews, recurringComplaints and suspiciousReviewPatterns were assessed for the first time (all four were null). Rating and review count re-read and reconciled against the star histogram. |
| 2026-09-03 | Kuwait top-up 2026-09-03: price transparency assessed -- hekmadental.com publishes no price list; pricesPublished set to false (was unassessed). |
| 2026-09-02 | Live re-verification 2026-09-02: Google rating/review count and geo coordinates recorded from a live Maps place URL; aiVisibility.* recorded from 5 canonical Google search queries for Kuwait City. |
| 2026-09-02 | Initial data collection for the Kuwait Dental Transparency & Trust Index. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.