Shams Dental Center
According to our open methodology, this clinic scored 35.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #20 of 22 ranked clinics · Last checked: 25 September 2026
35.6/100
Positions by Rating Profile
- Overall Transparency & Trust#2035.6/100
- Best for Expats#2036/100
- Best for Dental Implants#1838.5/100
- Best for Emergency Dental Care#641.8/100
- Best Price Transparency#2021.4/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1540.9/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Shams Dental Center is a Hawally practice founded in 2009. The website address on its Google listing showed unrelated content in September 2026 and now opens only behind an untrusted security certificate, so it is not counted as a working website. The clinic's Facebook page is active, presents its treatments in posts and names two of its dentists; no prices are published.
The clinic's own site gives its address as "Al-Dana Dental Tower, Fourth Ring Road, opposite Royal Hayat Hospital", while the zavis.ai directory instead gives "Block 8, Street 280, Parcel 9335"; the phone number (+965 2261 5606) matches exactly across both, so this is treated as one clinic rather than two, but the address discrepancy itself was not resolved.
Strengths
- No red flags identified in public sources.
Weaknesses
- Information Transparency: 5 of 16 verifiable points (missing: has a working website; service list published; english website version; address and map published)
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
5 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✗ | Has a working website The address on the clinic's Google listing serves its pages with an untrusted security certificate and showed unrelated content on 2026-09-25; it is not counted as a working website (checked 2026-10-05). [shams-dental-center-fb-7] [shams-dental-center-deepen] | 0/4 |
| ✓ | Dentist names listed The clinic's Facebook page names its dentists in case posts (Dr. Aya Al-Saifi, Dr. Abdulkarim; October-November 2025). [shams-dental-center-fb-3] | 3/3 |
| ? | Dentist specializations listed | 0/2 |
| ? | Real clinic photos | 0/2 |
| ✗ | Service list published No list of treatments on the clinic's Facebook page: its About section and services tab carry none; single posts present individual treatments (implants, orthodontics, veneers, fillings). [shams-dental-center-fb-6] | 0/3 |
| ✓ | Clear contact details Phone +965 2261 5606 on the clinic's Google listing, matching the directory profile [shams-dental-center-deepen] [s1] | 2/2 |
| ✗ | English website version No working website, so there is no English website version. [shams-dental-center-deepen] | 0/2 |
| ✗ | Address and map published Address not confirmed: two sources describe it differently for the same phone number, and the clinic's Facebook page gives only the area, Al Jabriyah. [shams-dental-center-fb-6] [s1] [s2] | 0/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No prices on the clinic's Facebook page (About section, services tab, all posts and images of the past 12 months); an October 2025 post announces an implant offer without amounts. [shams-dental-center-fb-6] | 0/3 |
| ✗ | Cleaning price listed No such price on the clinic's Facebook page: its About section, services tab and all posts and images of the past 12 months carry none. [shams-dental-center-fb-6] | 0/2 |
| ✗ | Filling price listed No such price on the clinic's Facebook page: its About section, services tab and all posts and images of the past 12 months carry none. [shams-dental-center-fb-6] | 0/2 |
| ✗ | Crown price listed No such price on the clinic's Facebook page: its About section, services tab and all posts and images of the past 12 months carry none. [shams-dental-center-fb-6] | 0/2 |
| ✗ | Implant price listed No such price on the clinic's Facebook page: its About section, services tab and all posts and images of the past 12 months carry none. [shams-dental-center-fb-6] | 0/2 |
| ✗ | Consultation price listed No such price on the clinic's Facebook page: its About section, services tab and all posts and images of the past 12 months carry none. [shams-dental-center-fb-6] | 0/2 |
| ✗ | X-ray / imaging price listed No such price on the clinic's Facebook page: its About section, services tab and all posts and images of the past 12 months carry none. [shams-dental-center-fb-6] | 0/2 |
Reputation & Reviews
10.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-25 [shams-dental-center-deepen-3] | 3/6 |
| ◐ | Google review volume as of 2026-09-25 [shams-dental-center-deepen-4] | 1.5/3 |
| ✓ | Review recency Newest review sorted by date on 2026-09-25 is dated 2026-07-30 (a month ago) [shams-dental-center-deepen-5] | 3/3 |
| ✗ | Clinic responds to reviews None of the 13 reviews read on Google carries an owner reply, including the 10 dated 2025-01-02 to 2026-07-30. [shams-dental-center-deepen-9] | 0/2 |
| ✗ | No recurring complaints Three of the five lowest-rated Google reviews (2021 to 2026) complain that appointments are not kept: long waits past the booked time and a doctor who was absent at the appointment; 1–2★ are 18.2 % of 77 ratings (fourteen 1★). [shams-dental-center-deepen-9] | 0/2 |
| ✓ | No suspicious review patterns Histogram 61/2/0/0/14 over 77 - sums exactly to the header count, and 327/77 = 4.247 reproduces the published 4.2. A large one-star block stands entirely unremoved, dates span 4 months to 5 years, wording is individual and names a specific dentist (Dr. Deema), and accounts hold 1 to 187 reviews. Read on the Google Maps place page's Reviews tab on 2026-09-03. A newest-first sort could not be applied, so the sample is in Google's relevance order. [s3] | 2/2 |
| ✓ | Active Facebook presence The clinic's own Facebook page (with the clinic's WhatsApp number) is active: latest post 2025-11-25 (checked 2026-10-05). [shams-dental-center-fb-6] | 1/1 |
| ✗ | TripAdvisor presence No listing found [shams-dental-center-deepen-2] [shams-dental-center-deepen-7] | 0/0.5 |
| ✗ | Other review platforms Its Hospital Examiner page is a directory entry with no reviews. No profile on WhatClinic, Dental Departures, Bookimed, HeliumDoc (checked 2026-10-05). [shams-dental-center-platforms] [shams-dental-center-deepen-10] [shams-dental-center-deepen-11] [shams-dental-center-deepen-12] [shams-dental-center-deepen-13] | 0/0.5 |
Medical Infrastructure
9 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Implants listed among the services on the clinic's former website (archived copy dated 2026-04-19) [s2] | 2/2 |
| ✓ | Orthodontics [s2] | 2/2 |
| ✓ | Oral surgery surgical treatments listed [s2] | 2/2 |
| ✓ | Pediatric dentistry [s2] | 1.5/1.5 |
| ✓ | Emergency care 24/7 emergency availability claimed on site [s2] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
3.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s2] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken Not established: the Google listing does not say, and the clinic has no working website. | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours Google listing hours: 9 AM-9 PM Saturday to Thursday, closed Friday [shams-dental-center-deepen] | 1.5/1.5 |
AI & Search Visibility
4 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Kuwait", "English speaking dentist Kuwait", "dental implants Kuwait", "emergency dentist Kuwait", "Kuwait dental clinic for expats".
| ✓ | Mentioned for: best dentist Kuwait [s4] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Kuwait [s5] | 1/1 |
| ✓ | Mentioned for: dental implants Kuwait [s6] | 1/1 |
| ✓ | Mentioned for: emergency dentist Kuwait [s7] | 1/1 |
| ✗ | Mentioned for: Kuwait dental clinic for expats [s8] | 0/1 |
| ? | Structured data on website No working website of its own to assess. | 0/1.5 |
| ✗ | Google indexing quality The clinic has no website of its own; a name-and-city web search on 2026-10-05 lists only directory, news and third-party pages. [shams-dental-center-av4] | 0/2 |
| ? | Dedicated service pages No working website of its own to assess. | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Dentist specializations listed
- Information Transparency: Real clinic photos
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Phone | +965 2261 5606 |
|---|---|
| +965 6666 4163 | |
| https://www.facebook.com/p/Shams-Dental-Center-100083120269651/ | |
| Google Maps | Map listing |
| Address | Al-Dana Dental Tower, 1st Floor, Fourth Ring Road (opposite Royal Hayat Hospital), Hawally, Kuwait |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.zavis.ai/kw/directory/hawalli/dental/shams-dental-center | directory-reported rating, one named dentist, a different address transcription | 2026-09-02 |
| s2 | https://web.archive.org/web/20260419205506/https://shamsclinic.net/ | Archived copy dated 2026-04-19 of the clinic's former website (the domain now serves unrelated content): founded 2009, services incl. implants, orthodontics, pedodontics, root canal, gum and surgical treatment, "on call 24/7", address, phones, WhatsApp, e-mail, hours Sat-Thu 9 AM-9 PM, Fri 4-9 PM | 2026-09-25 |
| s3 | https://www.google.com/maps/place/Shams+Dental+Center/@29.3279412,4… | Live Google Maps place listing, reopened on its Reviews tab 2026-09-03: rating 4.2 (77 reviews), star histogram and the eight most relevant reviews | 2026-09-03 |
| s4 | search:best dentist Hawally | AI/search visibility check 2026-09-02: appears in map-pack/organic/AI-overview results | 2026-09-02 |
| s5 | search:English speaking dentist Hawally | AI/search visibility check 2026-09-02: appears in map-pack/organic/AI-overview results | 2026-09-02 |
| s6 | search:dental implants Hawally | AI/search visibility check 2026-09-02: appears in map-pack/organic/AI-overview results | 2026-09-02 |
| s7 | search:emergency dentist Hawally | AI/search visibility check 2026-09-02: appears in map-pack/organic/AI-overview results | 2026-09-02 |
| s8 | search:Hawally dental clinic for expats | AI/search visibility check 2026-09-02: not among top results | 2026-09-02 |
| shams-dental-center-deepen | https://www.google.com/maps?cid=12268628546624680530&hl=en | Google listing re-read 2026-09-25 still links the clinic's former domain; that domain today serves an unrelated Indonesian gambling site (title, text and canonical all unrelated to the clinic), not the clinic's pages. The listing gives phone +965 2261 5606 and hours 9 AM-9 PM Saturday to Thursday, closed Friday; it lists no services or prices. | 2026-09-25 |
| shams-dental-center-deepen-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Shams%20… | TripAdvisor TypeAheadJson returns no dental-clinic match for "Shams Dental Center" (only unrelated Shams-named dive/resort listings) | 2026-09-25 |
| shams-dental-center-deepen-3 | https://www.google.com/maps?cid=12268628546624680530&hl=en | Google listing 2026-09-25: 4.2 from 77 reviews; histogram 5★ 61 / 4★ 2 / 3★ 0 / 2★ 0 / 1★ 14 | 2026-09-25 |
| shams-dental-center-deepen-4 | https://www.google.com/maps?cid=12268628546624680530&hl=en | Google listing 2026-09-25: rating 4.2 from 77 reviews, histogram sums to 77 | 2026-09-25 |
| shams-dental-center-deepen-5 | https://www.google.com/maps?cid=12268628546624680530&hl=en | Google listing, newest-first sort, 2026-09-25: newest review dated 2026-07-30 | 2026-09-25 |
| shams-dental-center-deepen-7 | https://www.google.com/maps?cid=12268628546624680530&hl=en | No TripAdvisor link on the Google listing; the former website no longer carries clinic content | 2026-09-25 |
| shams-dental-center-platforms | https://hospitalexaminer.com/countries/kuwait/shams-dental-center/ | Hospital Examiner, read 2026-10-02: page "Shams Dental Center", Block 8, Street 280, Parcel 9335, Floor 1, Hawally, phone +965 2261 5606; a directory page with a generic description of the clinic, no reviews ("0.0 out of 5 stars (based on 0 reviews)") and no sign that the clinic manages it | 2026-10-02 |
| shams-dental-center-deepen-9 | https://www.google.com/maps?cid=12268628546624680530&hl=en | Google listing "Shams Dental Center" (Dental clinic), read 2026-10-02 in four review orders (newest, lowest-rated, most relevant, highest-rated first): 4.2 from 77 reviews (1★ 14 / 2★ 0 / 3★ 0 / 4★ 2 / 5★ 61); 13 distinct reviews read, dated 2021-03-23 to 2026-07-30 | 2026-10-02 |
| shams-dental-center-av4 | search:"Shams Dental Center" Hawally | Web search run on 2026-10-05 (English, US results) for the clinic's name and city: 9 results listed. no page of an own site: the results are WhatClinic pages of other Kuwait clinics and a Dubai clinic of a similar name. Listed: WhatClinic pages for other Kuwait clinics, a company profile of another Hawally clinic, a Dubai government clinic page and a Dubai medical-guide page. | 2026-10-05 |
| shams-dental-center-deepen-10 | https://www.whatclinic.com/dentists/kuwait | WhatClinic, read 2026-10-05: its Kuwait dentist catalogue (16 clinics shown of the 17 it declares) and its profile sitemap (16 Kuwait profiles) have no profile of this clinic, and a profile address under its name (kuwait/shams-dental-center) returns "page not found" | 2026-10-05 |
| shams-dental-center-deepen-11 | https://www.dentaldepartures.com/ | Dental Departures, read 2026-10-05: none of the 1,107 clinics its clinic search returns is in Kuwait | 2026-10-05 |
| shams-dental-center-deepen-12 | https://bookimed.com/clinics/country=kuwait/ | Bookimed, read 2026-10-05: its Kuwait clinics page has been removed (HTTP 410), and Kuwait is not among the 53 countries of its clinic sitemaps | 2026-10-05 |
| shams-dental-center-deepen-13 | https://www.heliumdoc.com/kw/sitemap-index.xml | HeliumDoc, read 2026-10-05: its Kuwait sitemap lists 8 clinic pages, none of them this clinic | 2026-10-05 |
| shams-dental-center-fb-3 | https://www.facebook.com/photo/?fbid=826685240112144&set=a.12201151… | Facebook post of the clinic, 2025-11-01 (read 2026-10-05): a case "by Dr. Aya Al-Saifi" (in Arabic); posts of 2025-10-25 and 2025-11-16 present cases by Dr. Abdulkarim | 2026-10-05 |
| shams-dental-center-fb-6 | https://www.facebook.com/p/Shams-Dental-Center-100083120269651/ | Facebook page "Shams Dental Center" (Al Jabriyah, Kuwait; 198 followers) read on 2026-10-05: phone +965 6666 4163, the clinic's WhatsApp number; licence number 73 in its intro; About section, services tab and all 25 posts from October to November 2025 read with their images; latest post 2025-11-25; the About section gives only the area, Al Jabriyah, as the address and lists no treatments; case posts name Dr. Aya Al-Saifi and Dr. Abdulkarim (in Arabic); no price in any post or image | 2026-10-05 |
| shams-dental-center-fb-7 | https://www.google.com/maps?cid=12268628546624680530&hl=en | The website address shown on the clinic's Google listing, opened on 2026-10-05: it serves the clinic's pages only behind a self-signed security certificate issued on 2026-09-25, so a visitor gets a security warning first; on 2026-09-25 the same address showed unrelated gambling content | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Website status corrected on 2026-10-05: the address on the clinic's Google listing is not counted as a working website (untrusted security certificate; unrelated content on 2026-09-25), so the card is again a clinic without a website; its own-channel facts rest on its Facebook page, read in full. |
| 2026-10-05 | The clinic's website shamsclinic.net, which showed unrelated content in September 2026, shows the clinic's pages again (behind a self-signed security certificate) and was read on 2026-10-05 with the clinic's Facebook page: website, dentist names, services, address, English version and Facebook presence updated; no prices are published. |
| 2026-10-05 | Other review platforms re-checked on 2026-10-05: the Hospital Examiner page cited before is a directory entry with no reviews, and no profile of the clinic was found on WhatClinic, Dental Departures, Bookimed, HeliumDoc; changed from yes to no. |
| 2026-10-05 | Google indexing quality measured as poor after a name-and-city web search on 2026-10-05 (no website of its own, none listed). |
| 2026-10-02 | Read 13 of the clinic's Google reviews on 2026-10-02: no owner replies seen, a repeated complaint is recorded. |
| 2026-09-29 | Corrected 2026-09-29: no recurring complaints now unverified: 1–2★ ratings are 14 of 77 and the low reviews themselves were not read; clinic responds to reviews now unverified: only 8 reviews were checked for owner replies. |
| 2026-09-25 | Corrected: English-speaking staff are now recorded as unknown rather than absent. They were stated only on the clinic's former website; a website that no longer works is not evidence that the staff do not speak English. Recorded: implant treatment, listed on the archived copy of that website (2026-04-19) with the other services; no structured data or dedicated service pages, since the clinic has no live website. |
| 2026-09-25 | Corrected: entries that described the clinic's former website (English version, published service list, English spoken) are now recorded as not published, because that website no longer works. The phone and opening hours are now taken from the clinic's Google listing (9 AM-9 PM Saturday to Thursday, closed Friday). |
| 2026-09-25 | Re-read on 2026-09-25: the website on file for the clinic now shows an unrelated gambling site instead of the clinic's pages, so the clinic is recorded as having no working website; the Google listing was re-read (rating 4.2 from 77 reviews, newest 2026-07-30). Corrected: website status set to not live and the dead link removed from the contact details. Recorded: no prices on any channel that could be read, no TripAdvisor listing. Facts earlier read on the clinic's own site now rest on an archived copy of that site dated 2026-04-19. |
| 2026-09-03 | Reputation pass 2026-09-03 (browser): the Google Maps place page was reopened on its Reviews tab and reviewRecency, respondsToReviews, recurringComplaints and suspiciousReviewPatterns were assessed for the first time (all four were null). Rating and review count re-read and reconciled against the star histogram. |
| 2026-09-03 | Kuwait top-up 2026-09-03: price transparency assessed -- shamsclinic.net publishes no price list; pricesPublished set to false (was unassessed). |
| 2026-09-02 | Live re-verification 2026-09-02: Google rating/review count and geo coordinates recorded from a live Maps place URL; aiVisibility.* recorded from 5 canonical Google search queries for Hawally. |
| 2026-09-02 | Initial data collection for the Kuwait Dental Transparency & Trust Index. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.